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 Initially, when we did the claim, there was supposed to be a company and AHS said that they would come in that Monday. Also, they said that if it was an emergency, they would come in in that weekend. It was in the 100s and my house was so hot so I called back and I said, “Could someone do it on the emergency basis?” And the AHS rep took about 30 minutes calling every company she could to get someone out to repair it. She was excellent. The contractor that came was very good and he answered all of my questions. He was a little bit difficult to understand because he had an accent but he pointed out some things that I needed to do in the future, which I have done. The AC has been working perfectly since the repair. My wife and I first had AHS coverage as we purchased homes in the past paid for by the original owner for a year. We started extending the coverage since it was so convenient and made sense financially. We continue to keep it every year on our current home; it helped significantly with our old HVAC system now replaced as of JAN 2018, appliances such as our stove and washing machine AHS replaced our washer with a new one THANK YOU VERY MUCH. Always prompt service; sometimes it takes a day or two but it is understandable given the time of year we live in a resort type area.

Don’t hesitate to do your own research.

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